Contact Us

We would love to hear from you. 

If you are inquiring about customized jewelry, please complete this form and we will generate feedback. . 


Terms & Conditions

Shipping & Handling

Please allow 1-2 business days for processing. 

Orders are shipped to the address provided.

All U.S. orders will include a $__ fee.

All Canadian orders will include a $__ fee.

If orders need to be expedited, please contact us at and we will work with you.

International orders are subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Goodrich & Grand is not responsible for any stolen mail.

Product Information

To maintain product quality please refrain from wearing your jewelry while doing any rigorous activity, while swimming and while showering. Such activities may cause bead discoloration and diminished durability. 

For custom sizing, please contact us at 


Your Goodrich & Grand purchase arrives in a small pouch. For an additional $4, your gift can be wrapped with a bow and include a personalized message. 

Repair Policy

At Goodrich & Grand we do our best to repair any damaged jewelry.  Unfortunately, some of our stones and pendants are more fragile than others. If you purchased a piece of jewelry within the last 120 days, we will repair any broken jewelry at no charge. Please contact us at, and we will send you a customer repair form to be filled out and returned with your jewelry.